Privacy Policy

Effective Date: February 11, 2025

INTRODUCTION

GIAD Partners LLC (" CHAKANA ," "we," "us," or "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy.This Privacy Policy describes how we collect and use the personal information you provide to us on our website, www.chakanaofficial.com (the “Site”), and when you engage with us via our social media platforms. It also explains how we use that information, with whom we share it, and your choices regarding our use of the information. Additionally, we describe how you can contact us with questions and requests regarding your privacy. By using the Site, you agree to the collection and use of your personal information in accordance with this policy.

COLLECTION AND USE OF PERSONAL AND NON-PERSONAL INFORMATION

We collect personal and non-personal information to provide and improve our products and services.

Personal Information

Personal Information means data that personally identifies you, including but not limited to:

  • Contact information such as name, email address, mailing address, and phone number.

  • Billing information such as credit card number and billing address (processed securely by third-party payment processors; we do not store this information).

  • Account credentials such as username, password, and unique identifiers.

  • Information shared through social media networks when engaging with our Site.

Non-Personal Information

Non-Personal Information refers to data that does not directly identify you, including but not limited to:

  • Information about your computer or device (IP address, browser type, device model, operating system, etc.).

  • Pages visited on our Site, browsing activity, and time spent on different pages.

  • Marketing preferences, order history, searches, and engagement with our content.

  • Information from surveys, product wish lists, and shopping cart activity.

We collect information through:

  • Direct interactions via our Site, emails, or social media.

  • Automated tracking technologies (cookies, server logs, web beacons).

  • Third-party service providers that assist in analytics, advertising, and order fulfillment.

TECHNOLOGIES WE USE: COOKIES, WEB SERVER LOGS, AND WEB BEACONS

We use cookies and similar technologies to enhance your experience and analyze traffic. These may include:

  • Cookies: Small text files that store user preferences and session data.

  • Web Server Logs: Records of browsing behavior, including IP addresses and referring pages.

  • Web Beacons (Pixel Tags): Used in emails and web pages to track user engagement and marketing effectiveness.

You may manage or disable cookies through your browser settings; however, some features of the Site may not function properly without them.

THIRD-PARTY WEB ANALYTICS SERVICES

We use third-party analytics services, such as Google Analytics, to understand visitor behavior and improve our Site. These services may collect information via cookies and similar technologies.

  • Google Analytics: You can opt-out by visiting Google Ads Settings or using the Google Analytics Opt-out Browser Add-on.

TARGETED ADVERTISING

We may work with third-party advertising networks that use tracking technologies to deliver tailored advertisements based on your interests. You may opt-out of interest-based advertising by visiting:

  • Digital Advertising Alliance

  • Network Advertising Initiative

HOW WE USE AND SHARE INFORMATION

We use collected information to:

  • Provide and improve our products and services.

  • Process orders, payments, and transactions.

  • Send marketing communications (you can opt out at any time).

  • Enhance security, prevent fraud, and comply with legal obligations.

We do not sell personal information. However, we may share information with:

  • Service providers (e.g., payment processors, email marketing platforms, shipping carriers).

  • Legal authorities when required by law.

  • Business successors in case of mergers or acquisitions.

YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Object to certain processing activities.Opt-out of marketing communications.

  • Manage cookies and tracking technologies.

To exercise these rights, contact us at [email protected].

DATA SECURITY

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. Please use strong passwords and exercise caution when sharing information online.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing any personal information.

CHILDREN’S PRIVACY

Our Site is not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have collected such data, please contact us for removal.

INTERNATIONAL DATA TRANSFERS

If you access our Site from outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your country. By using our Site, you consent to such transfers.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and we encourage you to review it periodically.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

  • Email: [email protected]

  • Address: GIAD Partners LLC, 176 Mine Lake Ct, Suite 100, Raleigh, NC 27615, USA.

Thank you for trusting CHAKANA with your privacy!

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